Privacy Policy

Zoradis.com, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

Zoradis.com is a Germany-based eCommerce store specializing in shoes and operates in accordance with the General Data Protection Regulation (GDPR) and applicable German data protection laws.

2. Information We Collect:

We may collect the following types of personal information:

Full name

Email address

Shipping and billing address

Phone number

Payment details (processed securely by third-party providers)

Order history and purchase details

3. How We Use Your Information:

Your personal data is used to:

• Process and deliver your orders
  
• Communicate order updates and confirmations
  
• Provide customer support
  
• Improve website functionality and user experience
  
• Prevent fraud and unauthorized transactions
  
• Comply with legal and regulatory obligations

4. Legal Basis for Processing (GDPR):

We process your personal data based on:

• Performance of a contract (order fulfillment)
  
• Your consent
  
• Legal obligations
  
• Legitimate business interests

5. Payment Processing:

Payments made on Zoradis.com are handled by secure third-party payment providers such as PayPal. Zoradis.com does not store your full payment or card details.

Payment providers process your data according to their own privacy policies.

6. Cookies and Tracking Technologies:

We use cookies to:

• Enable essential website functions
  
• Analyze website traffic
  
• Improve performance and user experience
  
• For more information, please review our Cookie Policy.

7. Data Sharing and Third Parties:

We may share your data with:

• Shipping and logistics providers
  
• Payment processors
  
• IT and website service providers
  
• We do not sell or rent your personal data to third parties.

8. Your Rights Under GDPR:

As a customer, you have the right to:

• Access your personal data
  
• Request correction of inaccurate data
  
• Request deletion of your data
  
• Restrict or object to data processing
  
• Request data portability
  
• Withdraw consent at any time

To exercise these rights, please contact us at support@zoradis.com

9. International Data Transfers:

If data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards are in place to protect your information.

10. Children’s Privacy:

Zoradis.com does not knowingly collect personal data from individuals under the age of 16. If such data is identified, it will be deleted promptly.

11. Changes to This Privacy Policy:

Zoradis.com reserves the right to update this Privacy Policy at any time. Changes will be posted on this page and take effect immediately upon publication.

12. Contact Information:

If you have questions about this Privacy Policy or your personal data, please contact us:

Support Time: 24/7
Store Phone: +49 1521 5368937
Store Email: support@zoradis.com
Store Address: Bahnhofstraße 9,99817 Eisenach, Germany.
Operating Hours: Monday – Friday, 9:00 AM – 6:00 PM.